Trusted Confidentiality from Day One

At Luso Language Solutions, we know the content you entrust us with is often sensitive, proprietary, or confidential. Whether it’s business strategies, legal contracts, medical records, or academic research, we safeguard every file and conversation with absolute discretion and responsibility.

Before any client material reaches our teams, every linguist, reviewer, and project manager signs a strict non‑disclosure agreement (NDA). Those NDAs cover not only the source content but also any data, metadata, or project‑related information shared during our collaboration.

Robust Security and Compliance

We enforce rigorous internal protocols at every stage: files reside on encrypted, access‑controlled servers, and our teams communicate via secure channels whenever possible. We never share your data with third parties unless you explicitly authorize it in writing.

For clients in regulated industries—GDPR, HIPAA, ISO, and alike—we implement custom privacy measures and tailored workflows to meet every legal and contractual obligation.

We conduct regular security audits and ongoing training sessions to keep our protocols sharp and ensure every team member follows best practices. This proactive approach helps us anticipate risks and maintain the highest level of protection.

Complete Control and Transparency

We store project files only for as long as needed to deliver our services or as we’ve agreed in advance. Upon request, we delete all related materials immediately and provide you with written confirmation.

Throughout the project, you work with a single dedicated manager who serves as your point of contact—ensuring clear communication, quick decisions, and full visibility into every step.

Confidentiality isn’t merely a checkbox—it’s integral to our ethos. Trust forms the foundation of every successful partnership, and we won’t waver in our commitment to protect the integrity of your content from start to finish.